# How to Fix Frigidaire Error E24 (Drain Pump Relay)
If your Frigidaire washing machine displays the E24 error code, it means the machine has detected a fault in the circuit that controls the drainage system. This is one of the more specific electrical fault codes and typically points toward a problem with the washer’s main computer.
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## 1. Explanation: What Frigidaire Error E24 Means
The E24 error code stands for **Drain Pump Relay Failure**.
In plain English, the **Drain Pump Relay** is the electronic switch located on the Main Control Board (or PCB—Printed Circuit Board). This relay is responsible for sending the “turn on” signal to the drain pump when the washer needs to empty the water.
When E24 appears, the control board is indicating one of the following:
1. The relay is stuck in the **ON** position (the control board believes the pump is receiving power when it shouldn’t be).
2. The relay failed to switch **OFF** when commanded.
3. The control board cannot reliably determine the status of the drain pump’s power supply.
**The most likely cause of E24 is a faulty Main Control Board.** Unlike many other drain errors (like E23, which suggests a clogged pump), E24 is almost always an electronic failure on the board itself.
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## 2. Step-by-Step Fix: How to Diagnose and Resolve E24
Before purchasing a replacement board, it is crucial to perform basic checks to ensure the problem isn’t a temporary glitch or a loose connection.
### Step 1: Perform a Hard Reset (Power Cycle)
Sometimes, the E24 error is a transient fault caused by a power surge or momentary electronic interference.
1. **Unplug:** Locate the washing machine’s power cord and unplug it completely from the wall outlet.
2. **Wait:** Leave the machine disconnected for a minimum of 5 minutes (10 minutes is ideal) to allow all residual power to dissipate from the control board capacitors.
3. **Plug In:** Plug the machine back into the wall outlet.
4. **Test:** Attempt to run a short diagnostic cycle or a quick drain/spin cycle. If the error disappears, you are finished.
### Step 2: Check for Drain Pump Clogs or Obstructions
Although E24 is an electronic failure, a severely struggling drain pump (due to a clog) can occasionally confuse the control board.
1. **Access the Pump Filter:** Locate the drain pump access door (usually at the bottom front of the machine).
2. **Drain Water:** Use the small drain hose (if available) to manually empty any water left in the tub into a shallow pan.
3. **Clear Debris:** Unscrew the large drain pump filter (impeller housing) and carefully pull out any debris, lint, coins, or socks.
4. **Inspect Impeller:** Check the pump impeller (the small plastic fan inside the housing) to ensure it spins freely.
5. **Reassemble:** Replace the filter/housing securely and attempt another test cycle.
### Step 3: Inspect Wiring and Harness Connections
Before concluding the control board is dead, verify that the wire harness connecting the pump to the board is secure.
**⚠ Safety Warning:** Always unplug the machine before accessing internal components or inspecting wiring.
1. **Locate the Main Board:** Access the back or top panel of the washer to find the Main Control Board.
2. **Locate Pump Connection:** Identify the wire harness that runs from the board down toward the drain pump.
3. **Check for Looseness:** Gently check that the plug connecting the harness to the Main Control Board is seated tightly.
4. **Check for Damage:** Look closely for any signs of melted plastic, burned insulation, or damaged/chewed wires, particularly near the pump itself (if possible to access). If wires are damaged, repair them, then attempt a test cycle.
### Step 4: The Final Diagnosis (Main Control Board Replacement)
If you have completed Steps 1 through 3 and the E24 error immediately returns or persists through a power cycle, the dedicated drain pump relay on the **Main Control Board** has failed internally. This is a solid-state failure that cannot be repaired by the user.
**The solution is to replace the entire Main Control Board (PCB).**
*Note: Be sure to look up the exact model number of your Frigidaire washer when ordering the replacement board, as control boards are highly model-specific.*
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## 3. Call to Action
Check the price for a replacement Main Control Board here: https://www.amazon.com/s?k=Frigidaire+Main Control Board&tag=trivian-20