# How to Fix GE Error E60 (Door Lock Assembly)
The GE error code **E60** indicates a failure in the operation of the door lock mechanism. Essentially, the main control board (CCU) is not receiving the correct feedback signal from the door lock assembly, meaning it cannot confirm that the door is successfully latched or unlatched during operation.
If you encounter this code, the washer will typically pause or stop the cycle to prevent flooding or dangerous operation. **The most common cause of E60 is a faulty Door Lock Assembly itself.**
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## Explanation: What This Code Means
The E60 error is directly related to the **Door Lock Assembly (also called the Door Latch Switch)**. This critical component contains a mechanical latch and a solenoid/sensor that communicates the door’s locked status to the washer’s main control board.
When the washer tries to start a spin or wash cycle, it activates the lock. If the sensor fails to register a positive “locked” status within a few seconds, the machine throws the E60 error.
The failure could be due to:
1. Physical obstruction preventing the latch from moving completely.
2. Electrical failure in the solenoid (the locking motor).
3. A failed switch/sensor that reports the locked status.
4. Damaged or loose wiring to the lock assembly.
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## Step-by-Step Fix: How to Diagnose and Troubleshoot
Before replacing any parts, follow these steps to confirm the source of the problem.
### Step 1: Perform a Hard Reset (Power Cycle)
Sometimes the control board simply gets confused. A hard reset can clear the temporary memory holding the error.
1. **Unplug the washer** from the wall outlet.
2. Wait a minimum of **5 minutes**. (This allows the control board’s capacitors to drain fully.)
3. Plug the washer back in and attempt to run a short cycle.
If the E60 code reappears immediately, proceed to the physical checks.
### Step 2: Check for Physical Obstructions
The door must close completely and the latch must move freely for the assembly to signal a “locked” status.
1. **Open the door** and inspect the door strike (the plastic or metal piece on the door that slides into the lock assembly). Ensure it is not chipped or broken.
2. **Inspect the door opening** where the lock assembly is located. Look for any foreign objects, such as coins, lint, or small pieces of clothing, that may be jamming the mechanism.
3. **Check the door gasket (boot).** If the gasket is pushed in too far or misaligned, it can prevent the door from achieving a flush closure.
4. **Try closing the door firmly** (but do not slam it) and restart the cycle.
### Step 3: Inspect the Wiring (Advanced Check)
A loose connection is often mistaken for a failed part. **Always unplug the washer before opening any panels.**
1. **Access the Door Lock Assembly.** On most GE front-load washers, this involves removing a few screws to pull back the rubber door boot seal and/or removing the front panel.
2. **Locate the Wiring Harness.** Find the plastic connector plug that leads to the door lock assembly.
3. **Check the Connection.** Carefully unplug the connector and inspect the terminals for corrosion or damage. Re-seat the connector firmly. Ensure the wires leading to the control board are not frayed or cut.
### Step 4: Confirm Component Failure (The Likely Culprit)
If the door is closing properly, the wiring is tight, and the error persists after a power cycle, the door lock assembly has likely failed internally.
* **Listen for the Lock:** When you attempt to start a cycle, do you hear a distinct **”clunk” or “click”** sound as the machine tries to engage the lock?
* **If you hear the sound:** The mechanical part is moving, but the internal sensor switch that reports the locked status has failed. Replacement is necessary.
* **If you hear no sound:** The solenoid or motor inside the assembly that activates the lock is dead, or the component is receiving no power (less common). Replacement is necessary.
Due to the nature of the E60 code, the **GE Door Lock Assembly must be replaced** to resolve the issue reliably.
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Check the price for a replacement Door Lock Assembly here: https://www.amazon.com/s?k=GE+Door Lock Assembly&tag=trivian-20